Electronic transfer of your files to Arrowhead Printing is available via FTP. For security reasons we do NOT provide this service by anonymous login. However, if you would like to use this technology, simply send us your request by phone, fax, or e-mail and we will provide you a username/password that will allow you to access our system. Please keep in mind that the time-efficiency of this method may be severely limited by your own connection to the Internet.

Smartfile FTP "Getting Started" Document   >>   Get It
Arrowhead Printing Inc, FTP Program

— To facilitate and expedite the design and printing process, when appropriate, Arrowhead Printing Inc will provide, by customer, a private, password protected FTP directory space to upload and store files. Depending on circumstances, from time to time a static, mixed-use central directory may be recommended. If this solution is utilized, access credentials will be provided.

Setup — When the basic FTP directory space is setup, customers will be provided with a Username and Password by e-mail to access their area. Once this information is received, simply go to ftp://arrowheadprinting.com, log in through the dialog box that pops up, and move files and/or create directories as needed to best manage the job(s). To maintain security, it will be the responsibility of the customer to limit password distribution to authorized users only. If a password is compromised, please advise API as soon as possible so the password can be reset.

Access — Once basic directory setup is complete, access and file transfer can be accomplished in a couple different ways, e.g., via Windows Explorer, Fetch, FileZilla, etc. While there are plusses and minuses to the different modes, choice of the best mechanism for a particular situation is left to the customer. However, for the transfer of larger files and for when higher volumes of files will be transferred on a regular basis, the use of an FTP client to more dependably move your data is recommended. While there are Many FTP clients available, for a multi-platform compatible FTP client program, one option to be considered could be the free FileZilla client. Please note, file uploading is not possible through web browsers, e.g., Safari, Internet Explorer, Firefox, etc. Simple directory/file status can be checked through the web browser.

Please Consider — To help speed production, improve quality, and control costs, please consider the following:
1. Our primary design tool is Adobe Creative Cloud.
2. When in doubt as to the best file type to provide to API, pdf format is usually a safe choice.
3. With respect to image quality, the higher the provided source resolution, the better the resulting output.
4. API cannot increase image resolution: take a 72 dpi image and make it a 150 dpi image. Resolution is a function of how a file was created and saved, or how it was scanned.

Et Cetera — Please be advised that this free service is for active API customers only and use of the site is for transferring data for use in the API design and printing process only. It cannot be used for data transfer to anyone other than API. Due to the high volume of activity and frequent customer updates, as a best practice, each customer should Always maintain local original copies of any files placed on this site. API is not responsible for providing file backups. If there is any loss or compromising of usernames and/or passwords, notify us immediately so the old items can be replaced. We reserve the right to periodically monitor disk space usage and delete files no longer in active production. Due to the quantity of available file transfer software, we do not endorse any particular software or provide support for installation or use of transfer programs.

Whether you want a basic one-color job or need precise four-color work, we can do it. From newsletters to letterheads, posters to postcards, brochures to bill stuffers, our friendly sales and design team will help you create your custom project so it is exactly what you are looking for.

Arrowhead Printing Inc., It’s not just a job, it’s a lifestyle

The only way to discover the limits of the possible
is to go beyond them, to the impossible.

-Arthur C. Clarke, English science fiction writer.

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Arrowhead Printing Inc
127 East Second Street, Duluth, MN 55805
218.727.1513 • Fax 218.727.4923 • email: Arrowhead Printing